SHIPPING POLICY
When Can I Expect to Receive My Shipment?
All orders are processed and shipped from our warehouse within 1 business day. Delivery usually takes 3-8 business days depending on carrier availability and location. Please note, customs clearance or carrier delays may extend delivery times.
How Can I Track My Order?
You’ll receive a Tracking Number in your Shipping Confirmation email. Track your order anytime at www.17track.net.
What Are Your Shipping Rates?
We offer flat-rate shipping of $5.99 USD to all destinations worldwide.
Which Countries Do You Ship To?
We ship globally. If your country is not supported by our logistics, we will notify you and adjust your order accordingly. For more details, contact us at support@vapepieonline.com.
How Can I Change My Shipping Address?
Address changes are only allowed on the same day of the order before 11:00 PM (PDT). Contact us at support@vapepieonline.com to request changes.
Can I Ship to an Address Other Than My Billing Address?
Yes, we can ship to an address different from your billing address.
How Is My Order Shipped?
Orders are shipped during regular business days, excluding holidays. Orders placed on Saturday or Sunday will be shipped on the following Monday.
Do I Need to Worry About Customs Seizing My E-Cigarettes?
No, we handle the customs clearance for all orders, so you don’t need to worry.
Do I Need an Adult to Sign for the Package?
No, we send all orders as small parcels directly to the address you provide. No signature is required for delivery.