RETURN POLICY
Cancellation Policy
Orders can be canceled before shipment or production. If canceled, you’ll receive a full refund. Unfortunately, orders that have already been shipped cannot be canceled.
Return Policy
We accept returns within 14 days of receipt. To be eligible, items must be unused, in original condition, and in the original packaging with a receipt or proof of purchase. Please don’t send returns back to the manufacturer.
Shipping Fees
We charge shipping only once, including return shipping. No restocking fee applies for returns.
Refund Policy
Once your return is inspected, we’ll notify you by email. Approved refunds are processed and credited to your original payment method within a few business days.
Late or Missing Refunds
If you haven't received your refund:
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Check your bank account again.
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Contact your credit card company or bank for processing delays.
If the issue persists, contact us at support@vapepieonline.com.
Return Address
For the return address, please reach out to our customer service at support@vapepieonline.com.